Job Title: Technical Support Executive
Experience : Fresher or having 0-1 years of experience
Qualification: B. Com, Diploma, BCA, BSC, BE (CS, IS), Diploma (CS, IS))
Functional Area : IT Software (Banking)
Employment Type : Permanent
Location : Palakkad
Technology : SQL Server
Mandatory : Male candidates
Mandatory : Computer literacy
Mandatory languages: English and Malayalam
Interview type: Online
Work mode: Work from office
Position: 1
Salary Remuneration: Rs.12,000/- to Rs.15,000/- p.m.
Job Profile
Having knowledge in customer support/management and banking domain would be an added
advantage.
Responsibilities
1. A professional approach in answering calls and provide information about products and
services, taking input of issues and their redressal thereof.
2. Maintaining records of transactions and interactions.
3. Appropriate and timely follow-ups wherever required.
4. Escalate unresolved queries to development team at Bangalore.
Terms:
Employee to submit 10th and 12 originals for 1 2months.
Interested candidate to send resume to hr@processwaresystems.com
ob Profile
Having knowledge in customer support/management and banking domain would be an added
advantage.
Responsibilities
1. A professional approach in answering calls and provide information about products and
services, taking input of issues and their redressal thereof.
2. Maintaining records of transactions and interactions.
3. Appropriate and timely follow-ups wherever required.
4. Escalate unresolved queries to development team at Bangalore.
Qualification: B. Com, Diploma, BCA, BSC, BE (CS, IS), Diploma (CS, IS))